FREQUENTLY ASKED QUESTIONS


WHERE DO YOU SHIP?
ALL AVAILABLE COUNTRIES



HOW LONG DOES SHIPPING TAKE?
2-8 DAYS BASED ON YOUR LOCATION - MORE INFO



WILL I BE REQUIRED TO PAY IMPORT/CUSTOM FEES?
NO, AS WE ARE BASED IN DENMARK AND SHIP ONLY WITHIN THE EU, THERE ARE NO IMPORT OR CUSTOMS FEES - MORE INFO



WHAT IS YOUR RETURN POLICY?
WE WANT YOU TO LOVE YOUR PURCHASE! IF YOU'RE NOT COMPLETELY SATISFIED, WE ACCEPT RETURNS AND EXCHANGES WITHIN 14 DAYS OF RECEIVING YOUR ORDER - MORE INFO



HOW DO I APPLY FOR A RETURN?
PLEASE EMAIL BUSINESS@SKRAAPLAN.COM WITH YOUR ORDER NUMBER, THE ITEM YOU WISH TO RETURN, AND WHETHER YOU PREFER AN EXCHANGE, STORE CREDIT, OR REFUND.



HOW CAN I KNOW MY SIZE?
A SIZE CHART CAN BE FOUND BELOW THE DESCRIPTION OF ALL PRODUCTS ON OUR WEBSITE. THE SIZE CHART WILL GUIDE YOU TO CHOOSING YOUR IDEAL SIZE.


HOW CAN I STAY UPDATED ON UPCOMING RELEASES?
MAKE SURE YOU TO KEEP AN EYE ON OUR INSTAGRAM AND TIKTOK PROFILES FOR IMFORMATION ABOUT DROPDATES, UPCOMING RELEASES AND MORE.